How do the correspondence courses work?
Correspondence courses through Work & Family Consulting are very simple to complete. Students work through each course module by following a syllabus which indicates what materials are to be reviewed and the assignments that follow. Upon completion of the course, the student submits all assignments to:
Work & Family Consulting, Inc.
1950 Paint Horse Trail
DePere, WI 54115
Phone/fax: 920-339-2765
Course assignments are reviewed by Work & Family and are returned to the student within one week. A letter of completion is included with the materials and official certificates from The Registry are sent to the student in approximately 5-10 days from the date of the completion letter.
How do I know which courses I need?
Click HERE to visit the page on this site entitled, "Which Courses Are Right For Me?"
Click HERE for information on the required courses for Family Child Care Centers
Click HERE for information on the required courses for Group Child Care Centers
Are the courses approved by the state?
All certification courses through Work & Family Consulting, Inc. have been approved by the Wisconsin Department of Health & Family Services.
How do I order courses?
Orders may be received over the phone, by fax, or online with a credit card. (We accept all major credit cards.) You may also send a check or money order through the mail.
Phone/fax: 920-339-2765
Click HERE to order courses on-line.
Click HERE to download our order form for mailing or faxing orders.
In order to download our order form you will need Adobe Reader. Click on the logo below to download a free copy.
How long until I get my course?
Work & Family Consulting uses the United States Postal Service for all of its shipping. All materials are mailed within 24-48 hours either "first class" or "priority mail" through USPS.
What if I change my mind? Can I get a refund?
Refunds of 80% of the cost of the course may be issued if the course is untouched and returned within 30 days of the date on the mailing label.
Is there a deadline for completion?
Wisconsin DHFS occasionally makes revisions to the licensing rules for child care. Entry level courses (non-credit department-approved courses) must be completed within 1 year from purchase to assure that all course materials and learning objectives are current with state law.
Continuing education courses do not have a deadline.
How can I get help?
You may reach Work & Family Consulting, Inc. Monday through Friday from 8:00 a.m. to 5:00 p.m. with your course questions. Your calls and emails will be returned as soon as possible. You may contact us at:
930-339-2765 or info@workandfamilyconsulting.biz
The staff at Work & Family is committed to supporting students in any way they can.
How do I return my completed assignments?
Instructions are included with each course on the procedures for submitting completed coursework. Make a reserve copy of all of your assignments in case a duplicate set is needed. For quickest and best results, place all assignments in a 9" x 12" envelope and mail it at the post office with proper postage. Packages with insufficient postage will be returned to the student.
When will I receive my official certificate?
Your certificate will arrive from The Registry within 5-10 days of your completion letter.
What is The Registry?
The Registry is Wisconsin's Recognition System for the Childhood Care and Education Profession. The Registry awards a certificate verifying that the individuals have met all State of Wisconin DHFS entry level requirements.
For more information, visit http://www.the-registry.org/
Do my certificates ever expire? Will I have to renew?
Your certificates do not expire and you do not have to renew your certification. However, you must complete and document the state mandated continuing education hours for your position each year.
Do these courses certify me if I move out of state?
Each state has different requirements for early childhood staff. The non-credit courses which you complete for Wisconsin child care positions may or may not qualify you for work in another state. To find out more, contact the government offices for child care in that state.
Can I use these courses to get my CDA?
Yes. These courses can be used to document the CDA elibility requirement of 120 hous of training in early childhood within the past 5 years of your application to CDA.
Click HERE to learn more about the CDA services offered through Work & Family Consulting.
To learn more about the CDA Credential, visit the Council For Professional Recognition at http://www.cdacouncil.org/.
For further questions contact Work & Family Consulting, Inc. at 920-339-2765 or info@workandfamilyconsulting.biz.